Privacy Policy

This Privacy Policy (hereinafter referred to as "the Terms") stipulates how we handle personal information of users used on Alkaid.store (hereinafter referred to as "the Service").
These regulations form part of the Terms of Use (hereinafter referred to as the "Terms").
The personal information protection policy for this service is as follows:

Definition of Personal Information

"Personal information" refers to personal information as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information.

Collection and acquisition of personal information

We collect and obtain the following personal information in an appropriate manner in accordance with laws and regulations.

  1. Your account email address (member ID) and password information to log in to this service
  2. Account registration information such as name, gender, date of birth, phone number, postal code, address, email address, SNS account information, physical characteristics (height, weight, etc.), and other information about the user.
  3. Browsing history, purchase history, favorite information
  4. Credit card information, bank account information, electronic money, collection agency, cash on delivery information, other payment methods, and other payment methods
  5. Information for inquiries, contact, etc.
  6. If the Service is linked to a third-party service and the User agrees to such linkage, the registration information on that service
Purpose of Use of Personal Information

Pursuant to laws and regulations, we use personal information collected and obtained for the following appropriate purposes.

  1. To register as a member when you start using this service
  2. To ship the products you have ordered and the prizes you have applied for
  3. To invoice and confirm the price of ordered products
  4. To respond to inquiries from users themselves
  5. To post information posted by users
  6. To provide services to registered members
  7. To deliver, display or measure the effectiveness of our shop's advertisements (including those by e-mail).
  8. To contact and report to users who have cooperated with surveys, events, etc.
  9. To analyze purchase history information and use it for advertising services according to hobbies and preferences
  10. For market research, analysis of customer and marketing information, and other surveys, analyses, and research
  11. To help improve and enhance our services and develop new services
  12. To process information into a format that does not identify individuals and to create analytical and statistical data
  13. To respond to disputes, lawsuits, etc.
  14. To prevent unauthorized use, such as violation of these terms and conditions
  15. To carry out business related to the purpose of the preceding paragraph

*Personal information collected and obtained will not be used for any purpose other than those stated in the preceding paragraph, and we will endeavor to delete the personal information without delay after the intended purpose has been achieved.

*If you do not provide us with your personal information, you may not be able to use all or part of this service.

Protection and management of personal information

In accordance with laws and regulations, we take the utmost care and attention to protecting and managing personal information that we collect and obtain.
We will take appropriate safety measures for the personal information we collect and obtain, including organizational, physical, human, and technical measures, to prevent unauthorized access to, loss, destruction, falsification, leakage, etc. of, personal information, and to maintain its accuracy.
In the unlikely event that a problem does occur, we will endeavor to prevent the damage from spreading and promptly implement corrective measures.

  • We will adhere to these regulations regarding the handling of personal information, steadily implement them, and continually improve them.
  • We ask that Users do the following to protect and manage their accounts and account information.
  1. Users are responsible for protecting and managing their accounts (email addresses and passwords) for this service.
  2. Please do not write your password in any emails sent to you within this service or when contacting us.
  3. Please change your password regularly and avoid registering your name, date of birth, or phone number that may be easily guessed by a third party.
  4. Please do not disclose, lend, or transfer your account or account information to acquaintances, friends, relatives, etc.
Disclosure and provision of personal information to third parties

The personal information collected and obtained will be used to the minimum extent necessary to provide the Service.
Except in the following cases, we will not disclose or provide personal information we collect or obtain to third parties.

  1. When the user's consent or approval has been obtained.
  2. When required by laws and regulations.
  3. When disclosed or provided in the form of statistical data etc. which does not identify individuals.
  4. When disclosing or providing personal information to external contractors within the scope necessary to achieve the intended purpose of use.
  5. In the event of corporate mergers, business divisions, business transfers, or other business successions.
  6. When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the user's consent or approval.
  7. When it is necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the consent or approval of the user.
  8. When a national government agency, local government, or an agency commissioned by them is required to provide cooperation based on laws and regulations, and obtaining the user's consent or approval may hinder such cooperation.

However, when necessary outsourcing to a shipping company or other such entity in conducting transactions with customers, such as product delivery, this does not constitute provision to a third party.

Outsourcing of personal information

We may outsource to a third party in order to provide this service, or for the purpose of sending out surveys or processing information, etc., and in such cases we may provide some or all of the personal information we hold to a third party.
Our products may be delivered directly to you from overseas consignment warehouses. Your order information will be provided to overseas businesses in order to process the delivery of your products. Please agree to the provision of your order information before placing your order.
When outsourcing the handling of collected and acquired personal information, we will ensure that the level of protection and management of personal information meets the personal information protection standards set by our company, and we will only do so after concluding an appropriate contract, such as a confidentiality agreement, with the outsourcing company.

Disclosure, addition, correction, deletion and suspension of personal information

We accept requests and demands for the disclosure, addition, correction, deletion, suspension, etc. of personal information collected or obtained.

When we receive such a request, we will verify that it is made by the user himself, and if we deem it appropriate, we will respond promptly to the request.

*Please note that for each request for disclosure, addition, correction, deletion, suspension, etc. of personal information, a fee of 1,000 yen (tax included) will be charged.

Use of Google Analytics and Cookies

Use of Cookies

We use cookies to improve our services and to provide services and information that are appropriate for each individual user.

"Cookies" refers to a technology that temporarily records, saves and manages information about users who use a website on a recording device such as a computer's hard disk, or information that is sent and received between the web server and the user's browser when using a website.

If a user has set up their computer, mobile device or other device to receive cookies, the cookies will be recorded in a designated location in the browser.

Cookies can identify a user's computer, but they do not contain any information that can identify a specific individual user.

Users can change their browser settings to refuse to accept cookies or to display a warning when a cookie is received.

*If you refuse the use of cookies, you may not be able to use some or all of the functions of this service.

Use of Google Analytics

This website uses Google Analytics, a service provided by Google, to understand how the website is being used. Google Analytics uses cookies issued by our company to analyze how the website is being used.
We receive the analysis results from Google and understand the status of your visit to this website.

The customer information collected, recorded, and analyzed by Google Analytics does not include any information that can identify a specific individual.

Google Analytics Terms of Use
https://marketingplatform.google.com/about/analytics/terms/jp/

Google Privacy Policy
https://policies.google.com/privacy?hl=ja

You can disable Google Analytics by downloading and installing the "Google Analytics Opt-out Add-on" from Google's opt-out add-on download page and changing your browser's add-on settings.
If you disable Google Analytics, it will also be disabled on websites other than this one that you visit. However, you can re-enable Google Analytics by reconfiguring your browser add-on.

Google Analytics Opt-out Browser Add-on
https://tools.google.com/dlpage/gaoptout?hl=ja

Additions, changes, and revisions to the privacy policy

Our company reserves the right to add to, change or modify these terms and conditions without obtaining prior consent from users.

Additions, changes, or modifications to these regulations are as follows:

  1. When responding to amendments to the Act on the Protection of Personal Information (Personal Information Protection Act), etc.
  2. When responding to changes in laws and regulations, etc.
  3. When responding to changes in social conditions.
  4. Any other case that the Company deems necessary.
  • In addition, unless otherwise specified by our company, the revised Terms and Conditions will be displayed on the Service or reflected in these Terms and Conditions and will take effect from the time of announcement.

*When any additions, changes or modifications are made to the contents of these Terms and Conditions, such additions will be displayed on the Service or reflected in these Terms and Conditions and announced so that users can be aware of the content.

*The User agrees in advance to the handling of personal information by the Company and this Service as stipulated in the preceding paragraph and will not raise any objections.